Cisco Unified Communications
Fibre Optic - VoIP - WiFi - Videoconference
Cisco Unified Communications
Fibre Optic - VoIP - WiFi - Videoconference
about us
Medwave Optique is a specialist in the implementation and deployment of IP telephony (VoIP), videoconference and fibre optic systems.
Since 2003, its highly qualified specialists have served hundreds of small and medium companies. She is a recognized industry expert in the fields of IP telephony and fiber optics, distinguished by the quality of its work and its customer focus.
Voip
We offer a unique complete solution, easy to use and specially designed for SMB and their budget. The CISCO Unified Telephony solution will allow you to manage your calls at any time and on any platform
wifi
Wireless CISCO solutions to optimize the management and security in the Cloud with an intuitive dashboard.
videoconference
We will facilitate the design and deployment of a collaboration simple to use, HD quality, secure video conferencing for effective communication in face-to-face at any time and in any place.
Clients and Partners
Clients and Partners
MWO is able to offer clients outstanding service thanks to its partnerships with major players in the communications industry.
Over the years, we’ve built close relationships with several large-scale partners so that we can provide
innovative, high-performance solutions.
Blog
Blog
Services
Welcome to the era of effective collaboration!
Phone, email and Skype ... we all know. Today, SMB have however access to much more powerful and secure tools, undeniably promoting the productivity of their employees.
Services
Welcome to the era of effective collaboration!
Phone, email and Skype ... we all know. Today, SMB have however access to much more powerful and secure tools, undeniably promoting the productivity of their employees.
our SOLUTIONS
1. VOIP
We offer a unique complete solution, easy to use and specially designed for SMB and their budget. The CISCO Unified Telephony solution will allow you to manage your calls at any time and on any platform.
2. VIDEOCONFERENCE
We will facilitate the design and deployment of a collaboration simple to use, HD quality, secure video conferencing for effective communication in face-to-face at any time and in any place.
3. WiFi
Wireless CISCO solutions to optimize the management and security in the Cloud with an intuitive dashboard.
4. FIBRE OPTIC
Our deep expertise and skills allows us to provide a full suite of services, from need analysis to product implementation.
- Installation, termination, test and measure of fibre optics segments
- Selection of materials to combat interference sources and mechanical restrictions
- Advice for optical fibre test equipment
- Training of optical fibre maintenance team
bebefits for your enterprise
By choosing Medwave Optique telephony system solution, you will empower your team with a brand new collaboration experience. Your team will become more productive and competitive
VOIP
Discover the new Cisco cloud base telephony solution today
VOIP
Discover the new Cisco cloud base telephony solution today
Important information related to the VoIP 911 service
911 service
Important information related to the VoIP 911 service
911 service
We want to make sure that you are aware of the important differences between the operation of VoIP 911 service and the traditional 911 service. Here's what you need to know:
Differences between traditional 911 service and VoIP 911 service
For traditional telephone services, your 911 call is routed directly to the nearest emergency call center. In the case of VoIP service, your 911 call is transferred to a third-party service provider who automatically or manually routes your call to the emergency call center.
Don't forget to provide the address of where you are
Since you can move from place to place with your VoIP telephone service, for technical reasons, the operator of the emergency call center may not have your name, address or contact details. . Therefore, when using the 911 service, you must immediately tell the operator of the emergency call center the address of your location and your contact details. Do not run the risk of sending the police or ambulance to the wrong address.
Be prepared for any service disruption
VoIP telephone service does not only depend on maintaining your subscription (and paying your bills), it also depends on your Internet link and the electrical network. In the event of a power outage, network outage or Internet outage (including network congestion), or in the event of a disconnection due to a default, you may be unable to access 911 service or you may have trouble getting 911 service. We recommend that you have an alternate phone service (such as a cell phone) on hand to increase the reliability of your emergency service access in the event of a service disruption.
Do not hang up
Do not end your 911 call until authorized by the emergency call center dispatcher. If you accidentally lose communication, call again immediately.
Keep the address in your subscription file up to date
Medwave Optique will endeavor to provide the address shown in your subscription file to the operator of the emergency call center; therefore, ensure that this information is always accurate and up to date. If you do not comply with this requirement (and, for example, if you are unable to speak when you call 911), the operator of the emergency call center may believe that you are the last address that appears in your subscription file.
Inform other users
You should inform your colleagues and any potential users of your VoIP telephone service of the nature and limits of 911 emergency calls. To make it easier for you, affix the stickers that have been sent to you, in a visible place, on your telephone devices.
About Us
Welcome to the era of effective collaboration!
About Us
Welcome to the era of effective collaboration!
The company
MWO has more than 15 years of experience implementing and activating IP telephony, WiFi, videoconferencing and fiber optic systems.
Since 2003, the company has served more than 200 small- and medium-sized businesses and is recognized for its commitment
and excellence. MWO’s new cloud solution is the first and only 100% Cisco solution designed for small and medium businesses.
Cisco
Medwave Optique offers Cisco based IP telephony, Wi-Fi and videoconference solutions. We are a recognized Cisco partner by having achieved Premier partner certification and earned the Express Collaboration Specialization.
obkio
Obkio is a simple network performance monitoring solution that allows users to continuously monitor the health of their network and core business applications to improve the end-user experience.
Contact Us
Contact Us
Beloeil
Medwave Optique Inc.
1565, rue de l'Industrie, suite 201
Beloeil, (Québec), Canada
J3G 0S5
514-448-5808
info@mwoptique.com
technical support
MWO is available to answer any questions you may have. We offer fast and effective technical support available whenever you need it.
514-448-5808 ext. 4100
support@mwoptique.com